Privacy Policy

Xorbars Ltd

This is the privacy notice of Xorbars Ltd. We respect your privacy and are committed to protecting your personal data. This notice explains how we collect, use and protect your information when you use our website, as well as your rights under data protection law.

1. Who we are

Xorbars Ltd is the controller responsible for your personal data.

Contact details:
Xorbars Ltd
C/O MGR
35 Tallon Road
Hutton
Brentwood
England
CM13 1TE

Email Us: office@xorbars.co.uk
Company No: 77781944
VAT Registration Number: 278 3661 64
Registered in: England & Wales

For all data protection matters, please contact James Scott using the details above.

This website is not intended for children, and we do not knowingly collect data relating to children.

2. The personal data we collect

Personal data means any information that can identify an individual.

We may collect and process the following types of data:

Identity Data – name, title
Contact Data – billing address, delivery address, email address, telephone number

We do not collect special category data (such as health, race, religion, political opinions, or biometric data), nor do we collect criminal data.

If you do not provide personal data when required, we may not be able to provide goods or services to you.

3. How we collect your data

We collect data when you:

  • Place an order or request a quote
  • Fill in forms on our website
  • Contact us by email or telephone
  • Subscribe to marketing or updates
  • Interact with our website or services

4. How we use your data

We will only use your personal data when legally permitted. The most common reasons are:

  • To perform a contract with you (e.g. processing and delivering orders)
  • For our legitimate business interests (e.g. improving services, managing enquiries, marketing)
  • To comply with legal obligations

We may also use your data for marketing where you have given consent. You can withdraw consent at any time.

5. Cookies

Our website uses cookies to improve functionality, performance and user experience.

Cookies may be used for:

  • Website functionality
  • Analytics and performance tracking
  • Marketing and advertising (only where consent is given)

You can control cookies through your browser settings and our cookie consent tool. Some parts of the website may not function correctly if cookies are disabled.

6. Who we share your data with

We may share your personal data with:

  • Payment providers and delivery companies
  • Website hosting, IT and system providers
  • Manufacturers and suppliers involved in fulfilling orders
  • Professional advisers (lawyers, accountants, insurers)
  • HMRC, regulators or legal authorities where required
  • Third parties involved in business sale or restructuring

We require all third parties to respect your data and only process it under our instructions.

7. International transfers

We may transfer your personal data outside the UK or EEA where some of our service providers are based abroad (for example, software or payment platforms). Where this occurs, we ensure appropriate safeguards are in place to protect your data.

8. Data security

We take appropriate security measures to prevent your data from being lost, misused, or accessed without authorisation. Access is limited to those who need it for business purposes and are bound by confidentiality.

We also have procedures in place to deal with any suspected data breach.

9. Data retention

We only keep your personal data for as long as necessary to fulfil the purposes we collected it for, including legal, accounting, or tax requirements.

For example:

  • Order and invoice data may be kept for up to 6 years for HMRC compliance

After this period, data is securely deleted or anonymised.

10. Your legal rights

You have the right to:

  • Access your personal data
  • Request correction of inaccurate data
  • Request deletion of your data
  • Object to or restrict processing
  • Withdraw consent at any time
  • Request data portability (where applicable)

To exercise these rights, contact us using the details above.

We may need to verify your identity before processing your request.

11. Complaints

If you are unhappy with how we use your data, please contact us first so we can resolve the issue.

You also have the right to complain to the Information Commissioner’s Office (ICO):

https://ico.org.uk
Tel: 0303 123 1113

12. Changes to this policy

We may update this privacy policy from time to time. The latest version will always be posted on this page.

Last updated

2026

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